Skip to main content

Introduction Zive Collections

Learn how Zive Collections help you find reliable information in central places.

Updated this week

A Zive Collection assembles specific knowledge and content from anywhere in your organization in a central place. Each Zive Collection relates to a specific topic, department, project, product, or customer.

Example collection:

You can access the Zive Collections of your Zive workspace by clicking on the "Collections" button in the main navigation.

Mark as favorite and pin collections

As a user, you will probably have some specific Zive Collections that are particularly important to you. You can simply click on the star icon for a collection to mark it as favorite. Your favorites will be displayed at the top of the overview.

For collections that you marked as favorite you can then also pin them to the sidebar additionally. You find the little pin icon for your favorite collections to always quickly access them.

Access permissions

By default, all Zive Collections are public and accessible to all users of your Zive workspace. However, when a user opens a Zive Collection that contains content items they don't have access to (or that they have lost access to due to changes in the source system permissions), they will not have access to these items through the collection. Instead, a placeholder will be shown.

However, moderators do have the option to temporarily hide a collection from normal users, for example during the phase where the collection is being prepared and before it's ready to be launched.

Managing Zive Collections

Users with the global "Moderator" role are generally responsible for managing Zive Collections. However, for each collection, a set of additional collection managers can be defined who will be able to manage only the content of the collection.

Here's an overview of the applicable permissions:

Action

Permitted users

Create collection

Global moderators

Delete collection

Global moderators

Edit collection settings

Global moderators, selected collection managers

Edit collection sections/items

Global moderators, selected collection managers

Managing collection content

Both global moderators and the chosen collection managers can change the content of a collection. Specifically, they can add, edit, and remove sections and according items for these sections. Any changes that you make in the edit mode are only saved and published once you close the edit mode. That gives you the chance to prepare your collection as you please without people seeing your work in progress.

There are three types of content that can be added to a collection:

  • Regular content items (e.g. files, sites, people indexed in Zive)

  • FAQs (consisting of a question and an answer)

  • Links (references to external websites)

All sections are sorted alphabetically by default. If you want to sort your sections manually, you can prefix their names with numbers, e.g. "1) First section".

The content items that are added to a section are also sorted alphabetically by default. However, you are able to pin certain items to the top using the pin icon.

Did this answer your question?