Zive allows you to access your company's knowledge as well as your personal work information through an AI-based assistant. We call it the Zive Assistant.
You can ask questions to the Zive Assistant and continue the conversation with it to ask yourself to the right information. Because the Zive Assistant is based on some of the most advanced LLMs out there, you can also use the Zive Assistant as a secure replacement for a public LLM like ChatGPT. For example, you could ask the Zive Assistant to generate content for you on a certain topic, even topics related to your work.
This article focuses on the general functionality of the Zive Assistant. If you're looking for support and orientation how to optimize your usage of the Assistant take a look at our Prompting Guide.
How to use the Zive Assistant
Starting from your home page
On the home page of your platform you find a prompt input bar at the top through which you can immediately trigger a question or prompt to the Zive Assistant.
It already provides you with two quick configuration possibilities to add context to your request:
Knowledge: Let's you define which knowledge scope the assistant should use to answer the question.
Company: The Assistant will search through your internal knowledge to provide the answer.
Model: The Assistant will rely on the LLM knowledge.
Attachments: Let's you attach content that should be considered for your question or prompt.
Search for content within Zive and select them to be attached
Upload a local file from your device
Note: Read our dedicated article to get more details about prompt attachments.
Submitting your input will forward you into the full Assistant view, where the answer will be provided.
Starting from the pure assistant view
Talking about it, of course, there is also the possibility to start a conversation with the Zive Assistant directly from the main menu. Simply click the "Assistant" button in the main menu and type away.
This is also the best option to engage in more details conversations with the assistant and use more advanced LLM use cases.
Benefit from the Assistant in the search
To provide you with the most accurate answers wherever you are in the platform, the Zive Assistant also triggers in the Zive Search. Whenever you not just search for a keyword but ask a question in the search, a mini version of the Assistant will provide the answer to your question complementing the relevant search results.
Reliability & Limitations
Like always when working with LLMs and generative AI, reliability cannot be 100% guaranteed. That is because LLMs tend to hallucinate or show bias due to the nature of how they function.
Zive has developed a range of highly specialized technologies to ensure that the LLMs stick to the actual knowledge that's available in your workplace. The most important one being the ability to show the Sources that the Zive Assistant has based its answers on, including even the very specific passages within each source.
However, it remains each user's obligation to validate the answers given by the Zive Assistant and possibly check secondary sources such as the Zive search.