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AI Assistant

Learn how to use Zive's AI Assistant to boost your productivity at work.

Updated over 2 weeks ago

Zive allows you to access your company's knowledge as well as your personal work information through an AI-based assistant. We call it the Zive Assistant.

You can ask questions to the Zive Assistant and continue the conversation with it to ask yourself to the right information. Because the Zive Assistant is based on some of the most advanced LLMs out there, you can also use the Zive Assistant as a secure replacement for a public LLM like ChatGPT. For example, you could ask the Zive Assistant to generate content for you on a certain topic, even topics related to your work.

This article focuses on the general functionality of the Zive Assistant. If you're looking for support and orientation how to optimize your usage of the Assistant take a look at our Prompting Guide.

How to use the Zive Assistant

Starting from search

The simplest way to use the Zive Assistant is to ask a question in the Zive Search. Zive will automatically recognize your question and start the Zive Assistant based on your search results. From here, you can continue the conversation by asking follow-up questions.

Starting from the pure assistant view

There is also the possibility to start a conversation with the Zive Assistant directly from the main menu. Simply click the "Assistant" button in the main menu and type away.

This is also the best option to engage in more details conversations with the assistant and use more advanced LLM use cases.

Reliability & Limitations

Like always when working with LLMs and generative AI, reliability cannot be 100% guaranteed. That is because LLMs tend to hallucinate or show bias due to the nature of how they function.

Zive has developed a range of highly specialized technologies to ensure that the LLMs stick to the actual knowledge that's available in your workplace. The most important one being the ability to show the Sources that the Zive Assistant has based its answers on, including even the very specific passages within each source.

However, it remains each user's obligation to validate the answers given by the Zive Assistant and possibly check secondary sources such as the Zive search.

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