Zive is an intelligent knowledge platform that automatically analyzes and structures your company knowledge. Zive also creates an individual profile for each employee based on their job title, department and personal preferences. The matching of both enables a high degree of personalization when users search or browse information.

However, sometimes you may want to give your users additional options to personalize their experience. This might be especially the case in a non-linear organization such as a matrix org-structure where people have multiple responsibilities or their responsibilities are limited to certain parts of the business.

This is where topics come in as an additional way to personalize the Zive experience.

Topics are managed centrally in the Zive administration area. Zive will automatically match each content piece against the topics and create a score. Then your users also get to choose which topics their are interested in. Zive matches both to improve personalization for your users.

Setting up topics is easy. Simply go to your administration area and head over to the "Topics" section.

First, you will need to active the topics feature by setting the according toggle to ON.

Next, you can start setting up your topics. For each topic you will need to specify a display name and a description. While the display name will be visible to your users, the description will not. The description is used by Zive's AI to understand what the topic is about and to ensure that the content scoring is as accurate as possible.

Here's an example:

Once you have configured your topics they will automatically be suggested to your users during their onboarding (first login) or users can configure their personal topics in their profile settings.