Why feedback is important
Zive not only understands and interprets your company's knowledge and data connections. It also uses individual user feedback to continuously improve the underlying knowledge graph and thereby search and AI results.
Additionally, an anonymized list of all feedback is available to Moderators of your workspace to evaluate and improve platform usage and knowledge management.
Give as much feedback as possible
When you search you may find some results or answers extraordinarily helpful and some not so much. Please make sure to use the inline feedback buttons to provide feedback to the platform in order to improve search results and Assistant answers in the future.
How to give feedback
Zive Search
Feedback buttons will appear when hovering search results with your mouse. Simply click the thumbs up/down buttons.
Zive Assistant
In an Assistant conversation you find the same thumbs up/down buttons below the answer.
Please note:
Currently, providing feedback on search results is not supported on mobile devices for user experience reasons.